Although from time to time, the Re/Max Excellence Website may hyper-link to third party websites, including websites operated by other RE/MAX entities, such websites are not operated or controlled by Re/Max Excellence. As such, Re/Max Excellence is not responsible for the collection, use or disclosure of personal information submitted via such sites, and any such collection, use or disclosure will be governed by the privacy policies applicable thereto. Users should review the applicable privacy policies for any such sites or entities prior to their use thereof and before submitting or providing any personal or other information thereto.
Our Privacy Statement
Information We Collect
From time to time we may collect certain information, including personal information, which you provide to us when you use our Website or services or when you make an inquiry with us. This will include information you provide when you complete the ‘Contact Us’ or ‘Request Info’ forms on our Website or when you sign up to receive new listings by entering your name and e-mail address on our Website. Additionally, we may collect information, including personal information, when you engage us to provide real estate or other services with respect to a particular property or transaction.
Re/Max Excellence collects such information, including personal information, for a variety of purposes including:
to enable us to respond to your inquiry or to provide the information, service or advice which you are seeking;
to verify your identity;
to manage our business and maintain a file with accurate details of your transaction;
to facilitate a transaction which you have engaged us to assist with;
to notify you of future listings or invite you to events which we think may be of interest to you;
to send you invoices and other account information;
to comply with any applicable legal or regulatory requirements.
How We Use Your Information
We use the personal information which you have supplied to us, including information supplied through the ’Contact Us’ form on our Website, in connection with the purposes for which you have provided it.
As such, we may use your personal information to enable us to respond to your request or inquiry and provide you with the information or service you require. We may also share or disclose the personal information you provide to us with individual members of the Re/Max Excellence team (including our employees, agents, consultants and contractors) in order to provide you with the service you are seeking or to facilitate your transaction. For example, if you make an inquiry or request regarding a specific property, we may pass that inquiry and your personal information to the Re/Max Excellence agent who is responsible for that property. We may also share or disclose your personal information where we are permitted or required to do so by applicable law.
Where you have signed up, or have otherwise given consent, to be added to our mailing list, we will use your personal information to send you marketing and promotional e-mails and literature, including our electronic newsletter. You can un-subscribe to this newsletter at any time.
We do not sell or rent personal information to third parties, although from time to time, we may disclose certain personal information to third parties who we have engaged to perform certain functions on our behalf. Such functions may include sending newsletters or similar items to our mailing or subscription lists and providing other marketing or customer services. To effect these functions, in some cases, your personal information will be collected, used and disclosed in countries outside of Canada, including the United States.
In addition, we may receive and collect certain electronic information when you use our Website.
Every computer connected to the internet is given a domain name and a set of numbers that serve as that computer\'s \"Internet Protocol\" or IP address. When a visitor clicks on or requests to be directed to a page on our Website, our web server automatically recognizes that visitor\'s domain name and IP address. The domain name and IP address on their own tend not to reveal anything personal about you other than the IP address from which you have accessed our site, although in certain circumstances, such electronic information may ‘link’ to other information which is capable of identifying you personally.
Our web servers also collect information about the type of Internet browser and operating system you are using, as well as which of the pages on our Website you have visited. We collect and use such information in aggregate form only to make available and to improve our high standard of reliable services. As such, we may use such information from time to time for purposes which include: managing and monitoring our Website and assessing its usage; diagnosing technical problems; and improving our Website and promotional activities. Our web servers do not automatically record e-mail addresses of visitors to or users of the Website.
This Website is not directed toward children, and we do not knowingly collect personal information from children.
Re/Max Excellence takes reasonable steps to safeguard your personal information and to prevent unauthorised collection, use or disclosure.
You acknowledge that there is inherent risk in communications conducted via online channels and to the extent you elect to communicate with Re/Max Excellence via the internet you do so at your own risk.
UNDER NO CIRCUMSTANCES SHALL RE/MAX EXCELLENCE BE LIABLE FOR ANY DAMAGES (INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR LOST REVENUE) THAT RESULT FROM THE USE OF THIS WEBSITE OR THE INFORMATION OR MATERIALS HEREIN, EVEN IF RE/MAX EXCELLENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
or in writing at:
Re/Max Excellence – Commercial Division
5603-199 Street Edmonton
AB T6M 0M8
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